Cancellation and Refunds

You can cancel your ForezynPlan subscription at any time from your billing settings.

Cancelling

Go to Settings → Billing → Cancel Subscription. You'll be asked to confirm the cancellation and optionally provide a reason. Confirm to cancel.

What happens after cancellation

Your access continues until the end of the current billing period. You won't be charged again. A background process (CheckLicenses) runs nightly and expires lapsed subscriptions automatically. ForezynPlan sends a confirmation email via Mandrill.

Expiry notices

ForezynPlan sends automated expiry reminder emails before and after your subscription ends (via the SendExpiredNotices Azure Function). These give you time to renew before losing access.

Data retention

Your data (models, team, billing history) is retained for 90 days after your subscription ends. You can reactivate your account at any time during this window and regain full access.

Exporting before you go

Before your access ends, export your models (Model → Export → Full Model) and download your invoices (Settings → Billing → Invoices). Once the 90-day retention window closes, data cannot be recovered.

Reactivating

Within the 90-day window, go to forezynplan.com/pricing, choose a plan, and sign in with your existing account email. All your data will be restored. Your previous license level is reactivated.