Managing Your Account

If you've forgotten your ForezynPlan password, resetting it takes less than 2 minutes.

Standard email/password accounts

Go to app.forezynplan.com/sign-in and click 'Forgot password?' below the sign-in form. Enter the email address associated with your account and click Send Reset Link. Check your inbox (and spam/junk folder) for an email from support@forezynplan.com. Click the link in the email. Enter and confirm your new password.

Reset link expiry

The password reset link expires after 1 hour. If it has expired, return to the Forgot password page and request a new link.

Google or Microsoft SSO accounts

If you signed up using Google or Microsoft SSO, you don't have a ForezynPlan password. Password resets must be done through your Google Account settings or Microsoft account settings respectively.

Not receiving the email

Check your spam/junk folder. Ensure the email address you entered matches exactly (including capitalisation). If you have multiple email addresses, try each one. If still no luck, contact support with your name and the email you believe is on the account.

Locked account

After 5 failed sign-in attempts, the account is temporarily locked for 15 minutes. Wait 15 minutes and try again, or use the Forgot Password flow to reset your credentials.